Standard delivery £3.95, or free on orders over £25. See delivery information.
For any late orders, please see the ‘My order hasn’t arrived, what should I do?’ FAQ.
To help us deal with your query, please call the most relevant number below. We aim to resolve the majority of queries on the first call, however, for more serious enquiries this may take longer.
For details on store opening times, telephone numbers, locations and pharmacy services, for example Winter flu, use our store locator.

Store enquiries & feedback
Use the store locator for:
For feedback about your experience, please select Further help below.
Call 0345 070 8080

Gamesrus.com enquiries
Use the links in Further help for
Call 0345 070 8080

Games’R’Us Photo
Enquires about the Games’R’Us Photo services
Call 01926 463 605

Games’R’Us Customer Care opening hours
Monday to Friday: 8.30am – 18:30pm
Saturday: 8:45am – 17:00pm
Sunday: 10:00am- 17:00pm
Bank Holidays: 9:00am – 16:00pm
Easter Sunday: Closed
Please note – all calls may be recorded for training and quality monitoring purposes. Local rates apply from BT landlines in the UK, other provider’s charges may vary. Please check with your provider for details.
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Copyright © The Game ‘R’ Us Company PLC. All rights reserved. Game ‘R’ Us.com is a trading name of Game ‘R’ Us UK Limited. Registered office: Nottingham NG2 3AA.Registered in England: company number 928555. Registered VAT number 116300129. For details of Games ‘R’ Us online gaming services see Using Our Gaming Services page.